Apple iOS 7 and OverDrive Media Console: Apple released iOS 7 recently and when an existing OverDrive Media Console (OMC) user upgrades to it, the app will fail when trying to open a DRM-protected eBook. New or first-time users of OMC are unaffected by this issue.
While a long-term solution is developed, the following are recommended by OverDrive as immediate remedies:
- Re-authenticate the app with your existing or a new Adobe ID. Refer to the iOS section of this Help article for assistance.
- Uninstall and re-install OMC, which will also require you re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear your bookshelf, history, and app settings.
Audiobook users will not notice anything is different unless you try to download parts of audiobooks you've already downloaded to OMC before upgrading to iOS 7. You will receive an error message informing you to download the title again.
We apologize for the inconvenience and appreciate your patience while OverDrive develops a fix.
Note for Kindle users: Certain publishers' titles are not available for over-the-air (wireless) delivery. If wireless delivery is not available, you will need to download the title, then load it on to your Kindle over USB. Follow these Kindle via USB Instructions.
*Kindle Fire owners who find it necessary to purchase a USB cable from Amazon to access these particular library eBooks, are welcome to use our cable IN the library.
App available: There is an app available for NOOK Color®, Tablet and HD Models in the Barnes and Noble app store that make it easier to download ebooks and audiobooks from the Morton Library. The app is called Overdrive Media Console and is free. If you need assistance in installing this app on any of the color, tablet-style NOOKS, feel free to stop by the library for assistance. Black & white NOOKS such as the original NOOK® and the NOOK Simple Touch® will continue to use Adobe Digital Editions software and their USB cable to download library books.